SkyDrive story continues
As you maybe noticed, I really liked SkyDrive storage – I used it a lot, I recommended it to everyone, damn, I even presented it at Microsoft Technet Roadshow few years ago!
Now I am very unhappy customer. My SkyDrive has been shut without any email\notification with VERY confusing message (see below):
On a different part of a SkyDrive, I found another message that was more informative:
I’ve tried to contact technical support and use every possible way to get this solved, or at least get some information about what happened and why my account was blocked. This is extremely annoying – not only I used it to publish few of my community projects, but I had there many pictures and also don’t forget that Windows Phone is tightly integrated with LiveID (and SkyDrive!).
Few moments ago, I received first reply:
Hello Martin,
Thank you for writing to Windows Live SkyDrive.We have reviewed your account and determined that it was closed due to a terms of use violation. We are not able to discuss the specific details on your account closure. To read our Terms of Use, please visit http://explore.live.com/microsoft-service-agreement?ref=none. For
information about our Code of Conduct, please visit http://explore.live.com/code-of-conduct.Thank you for helping Windows Live SkyDrive provide a friendly and safe experience for all of our customers.
Sincerely,
Genalyn
Support Specialist
Windows Live Support Team
So, my account was blocked and they cannot explain why it was blocked. That’s what I call user friendly service!
Will keep you updated and I will probably try to find another hosting meanwhile…
Martin
So what did they teach you?
——————–
You will not upload, post, transmit, transfer, distribute or facilitate distribution of any content (including text, images, sound, video, data, information or software) or otherwise use the service in a way that:
…
harms or disrupts, or intends to harm or disrupt, another user’s computer or would allow you or others to illegally access software or bypass security on Web sites, or servers, including but not limited to spamming.
——————–
Or rather this one?
——————–
Termination and Cancellation
Microsoft reserves the right, at its sole discretion, and without any obligation to do so, to review and remove user-created services and content at will and without notice, and delete content and accounts. Microsoft reserves the right, at its sole discretion, to ban participants or terminate access to services.
——————–
–Lukas
Well but it looks that free services are all the same…
http://www.google.com/support/forum/p/gmail/thread?tid=3064c61f77cd0f46&hl=en
–Lukas
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